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Please reach us at NailRx.orders@gmail.com if you cannot find an answer to your question.
Every set is handmade by one person (hi, it's me, Kat). I design, paint, and cure each nail myself, no factory, no mass production. Think art for your fingertips: a little bougie, a little chaotic, a lot of slay, and totally custom to your vibe.
PtPo is an LGBTQ+ friendly space. If you love nails, this dispensary is for you. You're safe and celebrated here- everyone deserves to slay their way.
Because each set is made just for you, all sales are final. I do not offer refunds, exchanges or replacements for things like incorrect sizing, change of mind, or normal wear and tear.
If you or arrives damaged or if I clearly made an error, please email NailRx.orders@gmail.com within 48 hours of delivery with photos, and I'll review it. I always want you to love your claws, so I'm happy to help if something went sideways on my end.
Sizing is your responsibility, babe. I provide a full sizing guide and step-by-step measuring instructions (right below this section actually!) If you are unure or what help double checking your measurements, message me before ordering either via the chat feature, our email NailRx.orders@gmail.com, or DM our instagram!
Orders placed with incorrect sizes cannot be refunded or remade for free.
Measuring is quick and easy, here is how to get the perfect fit:
1. Use a soft measuring tape (make sure you're on the millimeters side).
2. Lay it across the widest part of your nailbed, sidewall to sidewall.
3. Measure where the skin meets the nail on both sides.
Tip: you can also put clear tape across your nail and mark that spot with a pen, then measure the tape.
4. Write down the millimeter number for each finger.
5. Match your numbers to my size chart below to find your nail size!
If you are a visible person, I also have a full graphic on Instagram under @pass_the_press_ons > FAQ highlight.
Sizing Chart
*18mm = 0
*17mm = 1
*16mm = 2
*15mm = 3
*14mm = 4
*13mm = 5
*12mm = 6
*11mm = 7
*10mm = 8
*9mm = 9
Preset Sizes
Most of my premade sets default to a standard Medium unless otherwise noted.
Preset size combos are:
XS: 3*6*5*7*9
S: 2*5*4*6*9
M: 1*5*4*6*8
L: 0*4*3*5*7
XL: 0*3*2*3*6
If you need a custom size, you can order most sets in your exact measurements, just add your mm sizes in the notes or email me.
Some sets are truly one of a kind and cannot be recreated, those listings are clearly notated.
Every set is handmade by me. I design, paint, and create each nail from start to finish. I use a mix of techniques (painting, stamping, decals, chrome, acrylic powders, etc.) to get the cleanest and cutest results for your vibe. Because some designs use mixed media, small variations are normal and part of the charm.
Colors may look slightly different in person vs. on camera, but color editing is never used on my posts or listings. Small details may vary; that's part of the beauty of handmade art!
Processing Time:
Ready-to-ship sets ship within 2 business days.
Custom sets or remakes in your size/color changes take 1-2 weeks, depending on the current order queue. I'll always keep things moving as fast as I can while still keeping the quality *chef's kiss*.
*All sets are made with salon-grade gel polish.
Orders are shipped with sealed nail glue and adhesive tabs. If you have allergies or very sensitive skin, please patch test first or check with a medical professional before wearing. I am not responsible for reactions to ingredients or adhesives.**
All orders are shipped via USPS Ground Advantage - unless you choose otherwise. This option includes tracking and $100 of built-in insurance.
Once your order has been dropped off to the carrier, they control the delivery timeline, but don't worry I've got your back.
If your package is lost or arrives damaged, email NailRx.orders@gmail.com with clear photos and your order number. We will work on starting a claim and see what is possible in your situation.
Wear time depends on your lifestyle, nail prep, and whether you use tabs or glue.
Every order includes prep instructions + application guide to help you get the longest, cleanest wear possible, as well as removal instructions.
Most sets can be reused if removed gently and stored properly.
You can reach me anytime at NailRx.orders@gmail.com, DM me on Instagram at @pass_the_press_ons, or use the chat bubble on the website if I am online!
If your questions is regarding a current order, please include:
That helps me get you taken care of way faster.
Please allow up to 24 hours for a response. I answer messages in the order they come in and I'm a one-woman nail dispensary!
Pass The Press-Ons
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